Portal - Notice history

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Enclave MPC API - Operational

99.95% uptime
Feb 2026 · 99.88%Mar · 100.0%Apr · 99.97%

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Client API - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Custodian API - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Alert Webhook Relayer - Operational

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Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Portal Admin Dashboard - Operational

99.99% uptime
Feb 2026 · 100.0%Mar · 99.98%Apr · 100.0%

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Notice history

View current status

Apr 2026

The Client API /api/v3/clients/me/chains/{chain}/assets endpoint is experiencing issues on EVM chains
ResolvedDegraded performance34 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our upstream vendor implemented a fix impacting the GET https://api.portalhq.io/api/v3/clients/me/chains/{chain}/assets endpoint on EVM chains and are currently monitoring the result.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
MPC Operations are currently down
ResolvedMajor outage10 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We are working on a fix for this incident. This should get resolved shortly.

Mar 2026

MAR6
Scheduled maintenance for Passkey Backup
CompletedMaintenance6 minutes
  • Completed
    March 06, 2026 at 5:06 PMUTC
    Completed
    March 06, 2026 at 5:06 PMUTC
    Maintenance has completed successfully.
  • In progress
    March 06, 2026 at 5:00 PMUTC
    In progress
    March 06, 2026 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    March 06, 2026 at 5:00 PMUTC
    Planned
    March 06, 2026 at 5:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Portal Dashboard is experiencing intermittent rendering issues
ResolvedPartial outage26 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Feb 2026

Account abstraction user operations for Polygon are failing
ResolvedPartial outage2 hours 43 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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